- Custom Search
-
Recent Posts
-
We'd love to hear from you! Please contact us with any questions you have or if you'd like to book Greg for a speaking opportunity. -
-
To purchase any of my books please visit my online bookstore.
Visit our Woodworking Shop for Gifts
Tag Archives: good customer service techniques
Great Customer Service is Not Grumpy, Grouchy or Gross
Most businesses spend more time and energy trying to find new customers than retaining and making their current ones happy. The logic behind customer retention management (CRM) is simple — It costs far less money to keep customers happy than … Continue reading
Customer Service Techniques and Strategy that Drives Outstanding Customer Service
BUILD CUSTOMER LOYALTY AND MAKE MORE MONEY Most businesses spend more time and energy trying to find new customers instead of retaining those they have. The logic behind customer retention is simple–It costs far less money to keep customers happy … Continue reading
Posted in Customer Service
Tagged customer service techniques, good customer service techniques
Comments Off on Customer Service Techniques and Strategy that Drives Outstanding Customer Service