Tag Archives: customer service training videos

Healthcare Customer Service Training

Posted on July 28, 2016 by jeanyahres

Healthcare With Feelings: Creating the Ultimate Patient Experience Healthcare Customer Service Training for Hospitals, Clinics, Long Term Care Centers and Medical Practice Clinics Delivery Methods: This training program is designed so you can either purchase the training materials, certify one or … Continue reading →

Customer Service Training: The Ritz Carlton Way

Posted on August 22, 2011 by jeanyahres

Customer service seems to be headed in the same direction as the Titanic. Why? One reason is most Americans feel customer service jobs are beneath them and of little importance. Secondly, many organizations have eliminated the human element, replacing it with a lower-cost, impersonal … Continue reading →