Employee Retention Strategy

QUOTES WORTH REMEMBERING

“It is a psychological law that we get what we
expect.”
— Dr. Norman Vincent Peale
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GOOGLE: TOP 100 BEST PLACES TO WORK — 2007

If you are not subscribed to our Blog, you
probably missed the video about what it is like to
work at Google. You can go to our Blog and look
for the posting on July 17. It will link you to a
segment from Good Morning, America on YouTube.com.

We update our Blog frequently, so you might want
to subscribe for free.

http://chartcourse.blogspot.com/
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TELESEMINAR ~
DESIGNING AN EMPLOYEE RETENTION STRATEGY
Five Steps to Reduce Turnover

Discover the groundwork that builds employee

motivation, morale, and PRIDE. Learn how to create
a work environment that attracts, keeps, and
motivates your workforce. Discover why some
employees would rather work for a good employer
than leave for a pay raise. This session will show
managers, owners, supervisors, and human resource
professionals not only how to retain their most
talented performers, but also how to transform
their entire workforce with a high-retention
culture—saving organizations countless thousands
of dollars. This session is jam packed with tips,
ideas, and easy to implement advice for creating a
high-retention culture.

http://www.chartcourse.com/teleseminar_retention.html
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More information:
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EMPLOYEE RETENTION TIPS

Create an alumni program. No matter how good you
think your company is, your employees always think
they can find a better job elsewhere. “The grass
is greener” mentality is alive and well in
organizations across the country. So keep the
doors open for the good ones to come back. Stay in
contact with previous employees, send them
newsletters, keep recruiting and talking to them
until they return. Who knows, they may refer
other good employees to you.

Excerpted from 401 Proven Ways to Retain Your Best
Employees

http://www.chartcourse.com/401-provenways.html
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HIRING THE RIGHT PERSON

Here is a comment sent to us from a Navigator
subscriber as a result of something I wrote in the
Navigator Newsletter a few issues back about
hiring the right person.

Greg said:

“A couple of weeks ago I spoke at the Society of
Human Resource Managers (SHRM) Staffing Conference
in New Orleans. Several facts stood out at this
conference. First, employee retention is becoming
more and more important. Second, a growing number
of organizations are using some form of assessment
during their hiring process. As unemployment
inches downward, the pool of qualified candidates
starts to shrink. Instead of hiring just anyone,
they know it is critical to select the BEST
qualified candidate. Hiring the wrong person could
have disastrous effects. For example, instead of
simply filling a position, Yahoo would rather
leave it open than hire the wrong person.”

Subscriber said:

“You are so right! I recently terminated an
employee for wrong fit – thank God; the individual
was still on probation. During my interview with
her, I picked up slight negative behavioral
responses, but left it up to the Department Head
to make the final determination for hire, giving
my opinion of course. It turned out the
individual had to be let go, as the Department
Head could not cope with the negative attitude,
which does not fit into our business philosophy.
That incident certainly was an eye-opener
regarding getting the right people on the bus –
but I must add, from the start!”

We invite you to visit our website and discover
tools to hire and promote the right people for the
right jobs.

http://www.behaviorprofile.com
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RECOMMENDATIONS

Here are a couple of web sites, Blogs, and other
interesting places I recommend:

Customer Service Blog

http://1001waystowowyourcustomers.blogspot.com/

Funny Things People Have Said

http://www.rinkworks.com/said/

Website dedicated to Dr. Edwards Deming (TQM)

http://deming.eng.clemson.edu/pub/den/files/index.html

Carter and Holmes Orchids
If you like to collect Orchids like I do, then
this is the place to go:

http://www.carterandholmes.com/

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