Author Archives: jeanyahres

Zip, Zap, Zowie! Employee Motivation Techniques that Improve Performance

Here is a recent video clip of a speech I gave on employee motivation. Greg Smith | Lead Navigator | 770-860-9464 | Chart Your Course International Chartcourse.com | HighperformanceOrganization.com

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Job Engagement: How to Improve Work Performance

Employers face the complex tasks on finding ways to improve job engagement, work performance and job satisfaction.  A global economy of discriminating employees has placed demands on employers never before seen.  Employers face the challenges of maintaining productivity, job performance … Continue reading

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Great Customer Service! How to Create an Exceptional Service Team

DATE May 3, 2012 3:00-4:00 SUMMARY When your customer service team loses their drive, it’s detrimental to productivity, profits and personnel.  Learn how to create an excellent customer service strategy and motivate your service team to provide superior service, inspiring … Continue reading

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Employee Recognition Ideas to Drive Motivation and Job Satisfaction

Mark Twain once said, “I can live for two months on a good compliment.” Employee recognition is a powerful tool in building morale, motivation and job satisfaction. A pat on the back or a personal note from a peer or … Continue reading

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Favorite Leadership Videos

Here are a couple of good leadership videos I recommend. One on Zappos and the other about Southwest Airlines. I also added an interesting video delivered at Harvard by J.K. Rowling. Hope you enjoy. Greg Smith | Lead Navigator | … Continue reading

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Top 10 Human Resource MegaTrends

1. By 2020, the demand for labor will outstrip supply by almost 18 million people. ManpowerGroup: Talent – The New IT 2. 90% of employers experience difficulties filling mission-critical roles because of candidates’ lack of necessary skills and experience, insufficient … Continue reading

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Employee Recognition Ideas on Keeping Employees Motivated

Employee appreciation ideas to engage and motivate your staff and workforce to higher levels of motivation and employee engagement! Employee appreciation is not just a nice thing to do, but a critical element provided by good managers. People have a … Continue reading

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