Greg Smith’s educational achievements began on the doorstep of his Kindergarten class where he socked his teacher in the stomach.
Today, he is the President and “Lead Navigator” of a management consulting company, Chart Your Course International Inc., located in Raleigh-Durham, NC. His 30 years of leadership and consulting experience have helped propel him as one of the nation’s leading authorities on talent management, employee retention, leadership, change management and customer service.
He has traveled to and spoken in over 23 countries and developed training programs for some of the “Top 100 Best Places to Work.” Greg shows executives and business owners how to become better leaders and transform their organizations into great places to work. He focuses on helping businesses hire the right people, retain them as long as possible and accelerate their performance so they are as productive as possible. He has guided hundreds of organizations with measurable improvements in reduced employee turnover, increased sales and better customer service.
The backbone of any organization is the people on the front line. No matter what industry you are in, success depends on engaging their creative abilities and accelerating the performance of the entire workforce, from the bottom to the top.
He Provides Proven Concepts and Ideas in a Motivational Manner
As a dynamic conference speaker, he leaves a lasting impression on his audiences. His practical speaking style provides people with proven tips, strategies and techniques that make a bottom-line difference on the job.
One client said, “Four hours of my time in your seminar has resulted in a 51% improvement of our revenues. You are the deal of the century.”
Greg served on the Board of Examiners for the Malcolm Baldrige National Quality Award. This award is presented each year by the President of the United States and is the nation’s highest honor for business excellence. Greg has received many awards and honors including being listed in Harvard University’s Profiles in Business and Management: An International Directory of Scholars and Their Research. The Human Resource Executive Magazine selected him as one of the nation’s Top-Ten “Rising Stars” in Human Resource Management. Other awards include the Legion of Merit from the U.S. Army and The Order of Military Medical Merit. He is listed in the Who’s Who of Professional Speaking.
Greg says of all the awards he has received, the most meaningful award is his Eagle Scout Award.
Greg Believes the Pen is Mightier than the Sword
He has written over 350 articles and nine books including his top-selling book, Here Today, Here Tomorrow: Transforming Your Workforce from High Turnover to High-Retention.
This book has helped organizations worldwide with their retention and talent management efforts. He has been featured in hundreds of newspapers, magazines, and websites including HR Magazine, Business Week, President & CEO, Boston Globe, Kiplinger’s Personal Finance, USA Today, Training, Christian Science Monitor, and Exame, South America’s largest business magazine. He has appeared on numerous television programs including Bloomberg Business News and PBS television.
